Terms of Service

Last updated: September 9, 2026

These Terms of Service ("Terms") are a contract between you and Xrep.AI LLC, operating as Xrep.AI ("Xrep", "we", "us"), and govern your use of the Xrep.AI website and platform (the "Service"). By creating an account, accepting an invitation, or using the Service, you agree to these Terms. If you are agreeing on behalf of a brokerage or other organization, you represent that you are authorized to bind it.

1. The Service

Xrep.AI is software that helps licensed real estate professionals draft, review, route, sign and track transaction documents, with the assistance of an AI model. It is a tool for your own professional work.

2. Not legal advice

Xrep.AI is not a law firm and does not provide legal advice. Nothing generated by the Service is a substitute for review by a licensed attorney or by the responsible broker. You are solely responsible for the accuracy, completeness, legality and suitability of every document you produce, send, sign or file. You must review each field and each document before relying on it.

3. AI output

The Service uses AI models to interpret your instructions, extract values from records you supply, and fill and summarize documents. AI output can be inaccurate, incomplete or inconsistent, and can appear confident while being wrong. The Service labels the source of filled values and flags items it believes are missing, but those aids are not a guarantee of correctness. You must independently verify all output. We disclaim liability for reliance on unverified AI output to the fullest extent permitted by law.

4. Eligibility and accounts

  • You must be at least 18 years old and, where the Service is used for licensed activity, hold the license required in your jurisdiction.
  • You are responsible for the accuracy of your account information and for all activity under your credentials. Do not share your password. Tell us promptly at info@xrep.ai if you suspect unauthorized access.
  • Accounts are for a single named person. Seats are not to be shared.

5. Organizations, seats and administrators

Most accounts belong to a brokerage organization. The organization's administrators control seats, template access and membership, can see and manage the contracts created under those seats, and can remove a member. When a member is removed, their contracts and templates are transferred within the organization and a transfer log is generated; the audit log keeps the original attribution. If your seat is provided by an organization, your use is also subject to that organization's policies.

6. Your content

You and your organization retain all rights in the documents, templates, records and messages you put into the Service ("Customer Content"). You grant us a limited, worldwide, non-exclusive license to host, copy, transmit, display and process Customer Content solely to provide, secure and support the Service, including transmitting it to the service providers listed in our Privacy Policy. You represent that you have the rights necessary to supply the Customer Content, including any MLS data and any personal information about clients or counterparties.

7. Acceptable use

You agree not to:

  • use the Service for any unlawful purpose, or to produce a document you are not licensed or authorized to produce;
  • upload content you have no right to upload, or use MLS data in violation of your MLS agreement;
  • misrepresent your identity, your license status, or your authority to sign;
  • attempt to access another organization's data, probe or circumvent authentication, rate limits or security controls;
  • reverse engineer, scrape, resell or provide the Service to a third party except as expressly permitted;
  • use the Service to send unsolicited bulk email or messages.

8. Electronic signatures

Signature collection is performed through a third-party provider. Your use of electronic signatures and electronic records is subject to our eSign Consent. You are responsible for confirming that an electronic signature is valid and sufficient for the transaction and jurisdiction in question, and for verifying signer identity.

9. Third-party services

The Service connects to third parties you choose, including email providers, e-signature providers and MLS data sources. Your use of those services is governed by their own terms, and we are not responsible for their acts or omissions, their availability, or the accuracy of data they supply.

10. Fees

Fees, seat counts and billing terms are set out in the order or subscription agreement between us and your organization. Unless that agreement says otherwise, fees are non-refundable, and unpaid amounts may result in suspension. Where your organization pays for your seat, it — not you — is responsible for those fees.

11. Confidentiality and security

We maintain the security measures described in our Privacy Policy. You agree to configure and use the Service responsibly, including keeping seat membership current and not forwarding contract links or documents to people who are not entitled to them.

12. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, if required by law, or if your organization's account ends. On termination, we retain records as described in the Privacy Policy; your organization is responsible for exporting what it needs.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT AI OUTPUT WILL BE ACCURATE OR COMPLETE.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID TO US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

15. Indemnity

You will defend and indemnify us against claims arising from your Customer Content, your use of the Service, your violation of these Terms or of law, or your breach of a third-party agreement such as an MLS license.

16. Changes

We may modify these Terms. We will revise the "Last updated" date and, for material changes, give notice through the Service or by email. Continued use after the effective date means you accept the change.

17. Governing law and disputes

These Terms are governed by the laws of the State of Maryland, without regard to its conflict of laws rules. The state and federal courts located in Montgomery County, Maryland will have exclusive jurisdiction, and both parties consent to venue there.

18. Contact

Xrep.AI LLC
6709 East Ave, Chevy Chase, MD 20815
info@xrep.ai